Questions, answered
How do I add a name or birthstone to my ring?
Every ring page lists the details you can choose – a name, an initial, a birthstone or a mix. Fill them in on the page before you add it to your cart; the counter under the text box tells you how many letters fit.
Which ring sizes can I choose?
US sizes 5 to 12. To measure, wrap a thin strip of paper around the base of your finger, mark where it meets, measure that length in millimetres and compare it with a US size chart. Between two sizes? Go up one.
When will my personalised ring arrive?
Personalised rings are made for you first, which takes 4–8 days, then shipped. Delivery is usually 4–8 working days to the US and UK and 5–12 working days elsewhere.
Do rings make a good gift?
A personalised ring is one of the most thoughtful gifts there is. Add their name, initial or birthstone and we send it in gift-ready packaging.
Does the gold on my ring fade?
No. Our rings use a 1.0 micron layer of 18K gold over surgical-grade steel – about ten times the usual 0.03 micron found on plated jewellery, which normally sits on copper or brass and turns skin green. And if anything isn’t right, the two-year cover has you protected.
Is my ring waterproof?
It is. Showers, swimming and workouts are all fine: the 18K gold finish is PVD-sealed onto surgical-grade stainless steel, so water can’t loosen it. Most people never take their ring off.
Will my ring irritate sensitive skin?
It shouldn’t. Our rings are surgical-grade stainless steel with no lead, copper or brass inside. Reactions to cheap jewellery usually come from copper or brass reacting with skin, and ours contains neither.
What happens if something goes wrong?
Every ring is covered for two years. If the plating, a stone or a clasp fails in that time, get in touch and we will repair it or send a replacement – no hassle.